Last Updated: 10th February 2025
Welcome to Nusablu! By using our website (nusablu.com) and our services, you agree to the following Terms & Conditions. Please read them carefully.
1. General
Nusablu operates a dive center offering diving experiences and accommodation booking services. These Terms govern your use of our website and services.
We may collect the following information:
- Personal Information: Name, email address, phone number, and other information you provide directly.
- Technical Information: Data collected automatically, such as IP address, device type, and website behavior data (cookies).
We use your information to:
- Process your requests, inquiries, or orders.
- Improve our services and user experience on our site.
- Send information or offers related to our products (with your consent).
We do not sell, rent, or share your data with third parties without your permission, except as required by law.
We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
You have the right to:
- Access the personal data we store about you.
- Request correction or deletion of your data.
- Withdraw your consent for data usage at any time.
2. Booking & Payments
- All bookings for diving and accommodations must be made through our official channels.
- Payments must be completed as per the instructions provided at the time of booking.
- We use Xendit as our payment gateway for secure transactions.
- Prices are listed in IDR and may change without prior notice.
3. Cancellations & Refunds
- Cancellation policies vary depending on the service booked. Please check the specific terms before booking.
- No refunds for diving services, but we offer rescheduling options based on availability.
- Refunds, if applicable for accommodations, will be processed according to our refund policy.
- No-shows or last-minute cancellations may not be eligible for refunds.
4. User Responsibilities
- Users must provide accurate information when making bookings.
- Any misuse of our website, including fraudulent transactions, is strictly prohibited.
5. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services after any changes implies acceptance of the revised Terms.
6. Contact Us
For any questions, please contact us:
- Email: info@nusablu.com
- WhatsApp: +62 822 66099293
By using Nusablu’s website and services, you agree to these Terms & Conditions.
